​Location

We serve the Greater Portland Area. Areas not within five miles of the 97219 area may incur additional charges (~$5).

 

Initial Consultation
We offer a free 30-45 minute consultation at which we come meet you and your pets, learn about their routines and needs, and answer any questions that you may have. 

Paperwork
All clients must sign a service contract as well as a vet release form. We also request that you personally contact your vet clinic and inform them that we are authorized to bring your pet in for care in case of an emergency. 

Payment Options
We currently accept Cash, Check, Zelle, and Venmo.

 

Keys

We require clients provide a set of house keys or code prior to starting services (no keys simply tucked under doormat). We also provide key pick-up/drop-off for $10 in the case of such being necessary. 
 

In Case of Injury/Sickness

Clients are required to provide information on their pets' health history and veterinary contact prior to starting services, along with a signed vet release form. If one of your pets becomes injured or ill under our care we will contact you immediately and take them to your preferred vet clinic. If it is after regular hours, they will be taken to Dove Lewis Animal Hospital. 

Cancellation Policy/Deposits
We require 24 hour  cancellation notice for dog walks. If notice is given less than 24 hours in advance you will be invoiced for 50%. 
For overnight pet care services, we require a 50% deposit at the time of booking. The deposit can be applied as a credit for future services if you cancel at least 7 calendar days in advance. If  notice of cancellation is given less than 7 calendar days in advance, the deposit is nonrefundable.